Shipping Policy

Last updated: September 9, 2026

At NovaraWear, we are committed to making your shopping experience simple and convenient. Please review the information below regarding order processing and delivery.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

During sales, holidays, product launches, or periods of high order volume, processing may take a little longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

Shipping & Delivery

Delivery times may vary depending on your location and the shipping method selected at checkout.

Estimated delivery times:

• Poland: 5–10 business days

• European Union: 5–12 business days

• Other available destinations: 7–15 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to customs processing, carrier delays, weather conditions, public holidays, or other circumstances outside our reasonable control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Any applicable shipping fees will depend on your delivery location and the shipping method available for your order.

Order Tracking

When tracking is available, tracking details will be sent to the email address provided with your order.

Please allow up to 48 hours for tracking information to become active after your order has been shipped.

Incorrect Shipping Information

Please make sure your shipping address and contact information are correct before completing your order.

If you notice an error, contact us as soon as possible. We will do our best to update the information before your order is shipped, but changes cannot always be guaranteed after processing has started.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us at:

info@NovaraWear.com

Please include your order number and the email address used to place the order so we can assist you.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the damaged product. We will review the issue and provide an appropriate solution in accordance with our return policy and applicable consumer protection laws.

Customs & Import Charges

For international orders, customs duties, taxes, or other import charges may apply depending on the destination country.

Any such charges, where applicable, are the responsibility of the customer unless otherwise stated at checkout or required by applicable law.

Delivery Address

We currently ship to destinations available at checkout. Shipping availability may vary depending on the product and destination.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: info@NovaraWear.com

NovaraWear